RAKE will gladly accept returns and refund or exchange the item(s). Please note that you must ship the item back to us within 14 calendar days from the date you received the product.
- Send an email to email@example.com to apply for a return order, you’ll receive a confirmation if your order is eligible to be returned/refunded.
- Returns will only be accepted if you use our Return Form. Download here.
- Print your Return Form and add it to your package.
- All items must be returned in perfect, unworn, new condition with all original tags attached.
- Sale products can only be exchanged for another size (if available). Refunds are not possible on sale items.
- Please use a reliable courier and include track & trace/insured postage to ensure the safe arrival of the package as we can not take the responsibility for damaged or lost items. Always keep proof of postage.
- Shipping costs will not be refunded. Product refunds will be processed within 10 days.
For further questions about returns, exchanges and refunds please contact us at any time by email: firstname.lastname@example.org.
You can ship the item(s) to the following address:
Van Egmondkade 54
3553 JJ, Utrecht